FAQs
What is an audio guestbook?
An audio guestbook is an innovative and emotional alternative to the traditional written guestbook used at events such as weddings, anniversaries or birthday parties. Instead of handwriting their thoughts, wishes and stories, guests have the opportunity to leave their messages in the form of voice recordings. This method makes it possible to capture the voices, laughter and special messages of loved ones in a very personal and vivid way. Audio guestbooks offer a unique way to capture the atmosphere and emotions of a special day and preserve them for the future, so you can relive the memories again and again.
How does an audio guestbook work?
The way an audio guestbook works is designed to be simple and user-friendly to allow guests of all ages to leave their messages without any hassle. A telephone will be placed at the venue along with instructions. Guests can use this phone to record their personal messages, stories or requests by speaking into the receiver. After the event, these audio recordings are collected and digitized to create a unique, personal memento. This can be in the form of an online archive or a USB stick that is given to the bride and groom. In this way, the memory of the special day is kept alive not only in the thoughts but also in the voices of the guests. Like a photo album for your ears.
When will I receive the audio guestbook?
We will send your audio guestbook well in advance so that it arrives several days before your wedding .
We ship free of charge within the EU. Both there and back. As a rule, we rely on our logistics partner DHL Express. This guarantees 24-hour delivery within Germany.
Are you getting married abroad? No problem! We will be happy to send you your audio guestbook directly to your wedding location, hotel or in advance to your home so that you can take it with you yourself.
Is the audio guestbook easy to use?
Yes, our audio guestbook is very user-friendly. It requires no electricity or internet and is ready to use straight away. It only consists of the telephone. In comparison to other providers, we do not need any technology boxes or similar.
What is the audio quality of the recordings?
The recordings are of high quality. We professionally optimize all recordings to ensure clear and vivid memories.
What happens if the device doesn't work during the event?
We offer comprehensive support in the unlikely event of equipment failure during your wedding.
Can the recordings be personalized?
Yes, you can add a personal welcome message to personalize the recordings for your event.
Can I customize the design of the standee to match my wedding theme?
Yes, because we are completely free to design the display. Some bridal couples choose our standard standee, others, for example, want their wedding logo integrated.
Is the audio guestbook weatherproof for outdoor events?
The device is robust, but it should be protected from weather conditions such as rain, snow, hail, etc. to avoid damage. The device is not waterproof.
What happens if the device is damaged during shipping?
If the device is damaged during shipping, we will immediately arrange a replacement to ensure your wedding runs smoothly. For this reason, we ship every audio guestbook well in advance so that a replacement device can still be provided in time for your wedding. In addition, our shipping is always insured. So there are no costs for you.
Is there a money-back guarantee or a cancellation option?
We offer free cancellation up to 4 weeks before your wedding. We do not offer a money-back guarantee after your wedding.
How soon after the event will I receive the recordings?
The recordings are usually processed and made available within approximately 14 days of receiving the device.
Where can I track the delivery of my audio guestbook?
You can easily follow the route of your audio guestbook in our shipment tracking .
How can the audio recordings be accessed after the event?
After you send the audio guestbook back to us after your wedding, we will revise the greetings from your wedding guests. The recordings will then be delivered to you on a heart-shaped USB stick in a wooden box.
Is the audio guestbook suitable for every type of event?
Yes, our audio guest book is versatile and suitable for weddings, anniversaries, birthdays, graduations and other special occasions.
How environmentally friendly is the audio guestbook and shipping?
We attach great importance to sustainability.
All of our audio guestbooks are old or discarded telephones that have experienced real history. We carefully disassemble, clean, prepare and technically upgrade these for use at your wedding.
You will not receive a finished plastic device from China!
We ship our audio guestbooks in reusable shipping boxes, without packaging materials such as cardboard, paper or plastic film. This is how we minimize our ecological footprint.
What do I do if I need technical support?
Our customer service is always available to provide technical support or advice. Even during your wedding.
How robust is the device against handling errors?
The device is robust and designed for use at events. It can easily withstand normal handling. However, the device is not waterproof. Please avoid any liquid entry.
How long/many recordings can the device store?
The device has enough storage capacity to theoretically store weeks of recordings so that all your guests can leave their messages. The battery lasts at least 24 hours.
Can guests listen to their messages and re-record them if necessary?
The purpose of an audio guestbook is for your guests to record their greetings for you and for these greetings to be recorded forever. If guests could change, re-record or even delete recordings, it would be a shame for the great memories. That's why we deliberately don't offer such an option.
How is the device delivered and returned?
The device will be mailed to you and includes everything you need to return it, including a prepaid return shipping label. All you have to do is put the audio guestbook back in the shipping box, stick on the return label and take the shipping box to the post office.
Can I get a sample of the device before booking?
We offer audio samples here on our website so that you can experience the quality of the recordings in advance.
How to get the eBook for FREE?
It's very simple: simply add both products ( audio guestbook of your choice + eBook ) to your shopping cart. The price of the eBook will be automatically deducted at checkout. We will send you the eBook via email afterwards.
Have you booked your audio guestbook but forgotten to order the eBook? No problem, just send us a short email to kontakt@voicemailwithlove.de and we will be happy to send you your copy.